Experienced Customer Service Representative – Mobile Equipment and Rental Operations
At arenaflex, we're on a mission to revolutionize the way people move and live. As a Customer Service Representative, you'll be at the forefront of our exceptional service, ensuring that customers receive the help they need on their journeys. If you're a people person who loves helping others, we want to hear from you.
About arenaflex
arenaflex has been serving do-it-yourself movers and their households since 1945. Our co-founders, L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized the need for affordable, one-way moving equipment and acted upon it. Today, we're a leading provider of mobile equipment and rental operations, with a culture of health and wellness that sets us apart.
Why Join arenaflex?
* Career stability and opportunities for advancement
- On-the-job education and training
- Competitive compensation and benefits package
- Collaborative and supportive team environment
- Recognition and rewards for outstanding performance
- Access to cutting-edge technology and tools
- Opportunities for professional growth and development
Customer Service Representative Responsibilities
As a Customer Service Representative, you'll be responsible for:
- Assisting customers inside and outside our centers with arenaflex products and services
- Using smartphone-based technology to manage rentals and inventory
- Moving and hooking up arenaflex trucks and trailers
- Cleaning and inspecting equipment on the lot, including checking fluid levels
- Answering questions and educating customers regarding products and services
- Preparing rental invoices and accepting equipment returned from rental
- Installing hitches and trailer wiring
- Filling propane (certification offered through arenaflex upon employment)
- Driving a forklift (certification offered through arenaflex upon employment)
- Participating in ongoing continuous arenaflex education through arenaflex University
Customer Service Representative Minimum Qualifications
* Valid driver's license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds and work in a physically demanding environment
Work Environment
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 pounds assisted or unassisted.
Benefits and Perks
* Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- On-the-job education and training
- Collaborative and supportive team environment
- Recognition and rewards for outstanding performance
- Access to cutting-edge technology and tools
- Opportunities for professional growth and development
arenaflex is an Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you. Apply now to join our team and be part of a dynamic and growing organization. Apply Now! Apply for this job