Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Join arenaflex's Diverse and Inclusive Team

Are you a customer service professional with a passion for delivering exceptional experiences and a knack for navigating complex insurance products? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join arenaflex's team of talented professionals as a Licensed Personal Lines Insurance Customer Service Representative.

About arenaflex

arenaflex is a global organization that's redefining the customer experience through innovative technology and a people-first approach. With a diverse team of over 70 nationalities, we're proud to be recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." Our inclusive culture is built on the principles of empathy, respect, and collaboration, and we're committed to creating a workplace where everyone feels valued and supported.

Career Growth and Personal Development

At arenaflex, we believe that our people are our greatest asset. That's why we invest heavily in their growth and development, offering a range of FREE Learning and Leadership Development programs designed to help you succeed in your career. With a strong focus on mentorship and coaching, you'll have the support and guidance you need to achieve your goals and reach your full potential.

What You'll Do in This Role

As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and be responsible for:

• Actively listening to and asking questions to identify customer needs
• Advising on plan options, coverages, and pricing
• Processing new and/or amended enrollments
• Ensuring our clients' customers enjoy authentic experiences
• Delivering expert customer experiences with a smile

Your Qualifications

To succeed in this role, you'll need:

• 1+ years of customer service experience
• An active Personal Lines resident license
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Passion for helping others
• Patient and empathetic nature
• Ability to pass a background check
• Must reside in the United States or have a valid U.S. address for residence

What's in It for You

As a member of our team, you'll enjoy a range of benefits, including:

• Pay rate of $18/hr. ($20/hr. for bilingual Spanish)
• Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)
• Lucrative employee referral bonus opportunities
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits

Reimagine the Best Version of You!

If this sounds like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice."

Location:

USA, OH, Work-at-Home

Language Requirements:

English (required)

Time Type:

Full-time

Physical & Mental Requirements:

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Eligibility to Work:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Where Job May be Performed:

Currently, this position may be performed only in the states listed here.

arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites: -English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) -Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. To view full details and how to apply, please login or create a Job Seeker account Apply Job! Apply for this job