Experienced Application Administrator – Entry-Level Position for arenaflex

At arenaflex, we are a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a company, we are committed to excellence, innovation, and customer satisfaction. We are currently seeking an experienced Application Administrator to join our team. As an Application Administrator, you will play a critical role in supporting the divisions by performing entry-level application administration tasks. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.

Key Responsibilities:

* Perform entry-level application administration tasks, including building organizations and users in Link

• Manually build a large number of organizations and users in Link, with the ability to programmatically migrate some of those
• Support the divisions by working a shift that supports their division, with shifts ranging from 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST
• Provide excellent customer service to end-users, including doctors, nurses, and other clients
• Work closely with the development team to ensure a smooth transition to the new application
• Collaborate with the team to resolve any issues that may arise during the transition process

Essential Qualifications:

* High school graduate or equivalent

• Excellent typing skills, fast and accurate (greater than 40 wpm)
• Excellent command of the English language, with the ability to work like one of the four to be bilingual, English and Spanish
• Proficient in Word and Excel
• Any tier 1 helpdesk experience and triage experience will be a plus

Preferred Qualifications:

* Experience working in a helpdesk environment

• Experience with application administration and user management
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

Skills and Competencies:

* Excellent typing skills (greater than 40 wpm)

• Excellent command of the English language
• Proficient in Word and Excel
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong customer service skills
• Ability to work independently and as part of a team

Career Growth Opportunities and Learning Benefits:

* Opportunity to work closely with end-users setting up their organization and user credentials

• Ability to learn and grow with a leading global life sciences company
• Opportunities for professional development and advancement
• Collaborative and dynamic work environment

Work Environment and Company Culture:

* Work from home in a fully remote environment

• Flexible scheduling to support the divisions
• Collaborative and dynamic work environment
• Opportunities for professional development and advancement
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits:

* Competitive salary and benefits package

• Opportunities for professional development and advancement
• Recognition and rewards for outstanding performance
• Collaborative and dynamic work environment
• Flexible scheduling to support the divisions

How to Apply:

If you are a motivated and detail-oriented individual with excellent typing skills and customer service skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Interview Process:

The interview process will consist of a 30-minute video interview with Alfonso. The interview will assess your skills, experience, and fit for the role.

Why is this Position Open?

This position is open due to the company's need to transition to a new application for their clients. The successful candidate will be responsible for supporting the divisions by performing entry-level application administration tasks, including building organizations and users in Link. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.

Additional Information:

* arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates.

• The successful candidate will be required to undergo a background check and provide proof of eligibility to work in the United States.
• The company is committed to providing a safe and healthy work environment for all employees.

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