Field Maintenance Programs Administrator – Denv...
About Our JobWith competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.What We OfferThe City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $68,000.00 - $85,000.00. We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
- On-site and day to day administration of assigned Field Maintenance service programs such as tunnel and curbside cleaning and others
- Facilitate meetings with contractors and field teams to review performance and vendor compliance, safety and security protocols.
- Review monthly performance and billing statements, Issue formal escalation notices when necessary to address performance or compliance concerns.
- Maintain internal reporting processes and ensure timely data sharing across relevant departments.
- Coordinate and monitor all work performed by contractors to ensure adherence to schedules and quality standards.
- Conduct compliance checks, quality assurance inspections, and audits to verify contract fulfillment.
- Track, order, and process invoices for snow operations materials using the current online monitoring system for Landside operations; support Airside tracking as the system becomes available.
- Support internal field maintenance programs by analyzing data and performance of programs and making recommendations for improvements to department managers
- Support Airside operations during snow events, with assignments dependent on weather conditions.
- Document contractor performance metrics through collaboration with Field Supervisors.
- Coordinate with the Fleet team on equipment availability, ensuring accurate updates on units sent for repair or returned to service; communicate status to the Equipment Coordinator after snow events.
- Rosters of Personnel and equipment
- Estimated vs. actual snowfall totals
- Compliance tracking and audit results
- Coordination with Snow Liaisons, Supervisors, and contractors to ensure operational effectiveness
- Strong customer service and communication (verbal & written) skills
- Self- starter with strong results orientation
- Ability to multi-task with attention to detail
- Three years of experience acting as a program administrator/manager or a subject matter expert overseeing multiple contracts.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and potentially other relevant software, such as GIS or asset management systems
- Strong organizational skills, ability to learn and problem-solve
- Education requirement: Bachelor's Degree in Public Administration, Management, Sociology, Psychology, Political Science, or a related field.
- Experience Requirement: Three (3) years of professional or technical level experience planning the administrative aspects of a program(s) or training program participants and/or volunteers. (Some positions may require experience in a specific program area.)
- Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education. Additional appropriate education may be substituted for the minimum experience requirements.
- License/Certifications: Requires certification in CPR/First Aid at the time of application or by the completion of probation. Licenses and certifications must be kept current as a condition of employment.