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Experienced Entry-Level Traveling Customer Trainer – Automotive Software Solutions

Work from home Full-time role Hiring

At arenaflex, we're passionate about empowering automotive dealerships with cutting-edge software solutions that drive success. As an Entry-Level Traveling Customer Trainer, you'll play a vital role in connecting our customers to our innovative software, ensuring a seamless conversion process, and providing top-notch training and support throughout their journey.

About arenaflex

arenaflex is a leading provider of software solutions for the automotive industry, dedicated to helping dealerships streamline their operations, improve customer satisfaction, and drive revenue growth. With a strong commitment to innovation, customer satisfaction, and employee development, we're shaping the future of the automotive industry.

Job Summary

As an Entry-Level Traveling Customer Trainer, you'll embark on an exciting journey, traveling approximately 80% of the time to install and convert our software for customers. You'll work closely with dealership management to understand their needs, customize the system, and train key personnel on how to use our solution. When not on the road, you'll support current customers, prepare for future trips, and conduct follow-ups from your home office.

Training and Development

Our comprehensive training program lasts approximately 2-3 months and includes:

  • Department observations to gain a deeper understanding of our software and its applications
  • Classroom instruction on product training and automotive dealership operations
  • On-the-job training with a mentor to ensure a smooth transition into your role
  • Opportunities to see our solutions in action by visiting car dealerships that already utilize our software

Key Responsibilities

* Travel to customer sites (approximately 80% of the time) to install and convert our software

  • Meet with dealership management to understand their needs and customize the system
  • Train key personnel on how to use our solution
  • Support current customers, prepare for future trips, and conduct follow-ups from your home office
  • Collaborate with experienced representatives to assist with customer set-up and implementation
  • Participate in ongoing training and professional development to stay up-to-date on industry trends and arenaflex's software solutions

Requirements

* Bachelor's degree or equivalent experience

  • Ability to travel 80% of the time
  • Outgoing, friendly personality with excellent communication and interpersonal skills
  • Strong written and verbal communication skills
  • Reliable transportation and a valid driver's license with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
  • Reliable home internet with sufficient bandwidth for video conferencing

Benefits

At arenaflex, we're committed to providing a comprehensive benefits package that supports your well-being, career growth, and work-life balance. Our benefits include:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Professional development and training opportunities
  • Promotion from within

Work Environment and Company Culture

arenaflex promotes a healthy lifestyle by providing a non-smoking environment. We're an equal opportunity employer, dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed.

Compensation and Perks

We offer a competitive salary and a range of benefits to support your career growth and well-being. Our compensation package includes:

  • A competitive salary based on experience and qualifications
  • Opportunities for professional development and career advancement
  • A comprehensive benefits package, including medical, dental, vision, life insurance, and a health savings account
  • Paid vacation and sick days
  • Eight paid holidays
  • Referral bonuses
  • Professional development and training opportunities

How to Apply

If you're passionate about the automotive industry and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job

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