AR and Collections Manager

Company Description: Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it—read what analysts like G2, IDC, Nucleus Research, and Info-Tech have to say about us. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses. Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com. Job Description: Acumatica is hiring for an Accounts Receivable & Collections Manager. The AR and Collections Manager is responsible for all aspects of collections and payment application process, ensuring timely payments, reducing delinquent accounts and building strong relationships with customers. This role reports to the Director, revenue, accounting and we're open to hire remotely, anywhere in the United States. Job Responsibilities:

• Customer Relations – communicate effectively with customers to resolve payment issues, negotiate payment terms, and handle disputes professionally.
• Accounts Receivable Management – monitor accounts receivable portfolio to ensure timely payments and reduce outstanding receivables.
• Payment application management.
• Collections Strategy – develop and implement policies and procedures for collections to minimize bad debt and improve recovery rates.
• Reporting – prepare regular reports on aging, collection trends, DSO, and bad debt performance.
• Team Leadership – lead, mentor, and train the collections team to achieve department goals.
• Collaboration – work closely with accounting, sales, and legal teams to resolve customer account issues and disputes.

Qualifications:

• Bachelor's Degree Business Administration, Finance, or a related field.
• 3+ years of experience as a Collections Manager, receivable Manager or similar role.
• Excellent interpersonal skills.
• Strong English communication skills, both written and spoken.
• Detail oriented individual with proficient organization and time management skills.
• Strong analytical and problem-solving abilities.
• Experience with SaaS and value-added reseller relationship, a plus.

Additional Information: Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails sent for this purpose will be returned. Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. For this role, the salary range is $115,000-$125,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and other relevant elements. At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock. These awards are Apply tot his job Apply To this Job