Sales Development Representative / Lead Response Specialist
Job Description:
- Respond promptly to inbound leads via phone calls, email, and website inquiries
- Conduct outbound follow-ups with warm and cold leads
- Maintain consistent communication to keep prospects engaged
- Assess and qualify leads based on: Budget, Company size, Location, Timeline
- Identify high-quality opportunities and escalate to the sales team
- Schedule calls, demos, or consultations for the sales team
- Ensure all meetings are properly coordinated and confirmed
- Prepare and send quotes, proposals, and product/service information
- Ensure accuracy and professionalism in all outbound materials
- Log all interactions, notes, and updates in the CRM system
- Maintain clean, accurate, and up-to-date lead records
- Provide a professional, consistent, and positive experience for all prospects
- Act as a reliable first point of contact for incoming inquiries
Requirements:
- 2+ years of experience in sales support, lead generation, or customer service (preferred)
- Strong written and verbal English communication skills
- Comfortable handling phone calls, emails, and CRM systems
- Highly organized with strong attention to detail
- Proven ability to manage multiple leads and follow-ups simultaneously
- Reliable, responsive, and process-driven
- Experience in B2B or B2C sales environments (preferred)
- Familiarity with CRM tools such as HubSpot, Salesforce, or Zoho
- Understanding of sales pipelines, lead stages, and conversion tracking
- Strong follow-up discipline and time management skills
Benefits:
- Competitive rates
- Weekly payments
- Various open roles are available
- Free training and upskilling
- Constant support and guidance
- A vibrant community always ready to support you
- And more!
Apply tot his job Apply To this Job