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Inside Sales Site Developer, Quill

Work from home Full-time role Hiring

Staples is a business-to-business company that binds together various sectors. They are seeking an Inside Sales Site Developer to engage with Quill’s managed customer base and drive reactivation and growth opportunities.

Responsibilities

  • Make daily outbound calls to Quill customers who have not ordered in 7+ months
  • Make daily outbound calls to prospective locations affiliated with a managed customer entity
  • Accept inbound calls from managed‑entity customers and ensure all needs are met
  • Negotiate pricing and process special quotes for various customer opportunities
  • Use order history and customer intel to identify opportunities and drive share‑of‑wallet conversations
  • Leverage specialized offers and Quill’s value proposition to reactivate customers and meet monthly quotas
  • Support and grow an open book of business by identifying opportunities, resolving issues, and conducting proactive outreach
  • Maintain strong communication channels with account managers to relay customer trends and pricing insights
  • Collaborate with sales specialists and cross‑functional partners to expand revenue across categories
  • Maintain accurate CRM records, activity logs, and pipeline updates
  • Apply coaching and feedback to continually improve performance
  • Meet and exceed monthly/quarterly quotas and key performance metrics
  • Contribute to a positive team culture

Skills

  • Associate or Bachelor's degree (or equivalent experience)
  • Ability to work onsite in Lincolnshire, IL for first two weeks of training
  • Able to work an 8‑hour shift between 7:30AM–5PM, onsite 4 days/week (hybrid)
  • Proficiency with Microsoft Excel, PowerPoint, Outlook
  • Professional communication skills
  • Ability to learn new tools/systems quickly
  • Ability to navigate multiple sales approaches
  • Strong customer‑first acumen
  • 1+ years B2B sales or service experience
  • Proven ability to meet/exceed sales metrics
  • Strong organization and time management
  • Experience in fast‑paced, evolving environment
  • CRM experience (Salesforce or similar)
  • Resilient and able to handle rejection well
  • Team‑oriented with initiative and enthusiasm
  • Curious, eager to learn and develop sales skills

Benefits

  • 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
  • Online/Retail Discounts
  • 401(k) Match
  • Wellness programs
  • And more!

Company Overview

  • Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies. It was founded in 1986, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is http://www.staples.com.
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