Sales Account Manager
Company Summary
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
Position Overview
We are seeking a highly motivated Sales Account Manager to join our team in Singapore to manage and grow B2B client relationships. The role is responsible for overseeing tender and contract processes, driving account expansion, and building long-term partnerships. The ideal candidate will focus on ensuring client satisfaction and contributing to overall revenue growth.
Key Responsibilities
- Manage and grow relationships with B2B clients, serving as the main point of contact.
- Identify upselling and cross-selling opportunities within existing accounts.
- Achieve sales targets through account retention and business development.
- Handle tender processes, contract negotiations, and renewals.
- Work with internal teams to resolve client issues and ensure service delivery.
- Prepare proposals, presentations, and conduct business reviews.
- Monitor account performance using CRM tools and provide regular reports.
- Stay updated on industry trends and share client feedback for improvement.