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Revenue Operations Analyst

Work from home Full-time role Hiring

FacilityOS is focused on building a modern revenue engine powered by clean data and smart automation. They are seeking a Revenue Operations Analyst to maintain and enhance their go-to-market systems, ensuring data integrity and supporting various teams with reporting and operational processes.

Responsibilities

  • Support day-to-day administration of Salesforce, including field updates, user support, basic automations, page layouts, and dashboards
  • Process and manage ad hoc system updates across Accounts, Opportunities, Quotes, Contracts, Leads, Campaigns, and related objects
  • Ensure Salesforce and connected systems (HubSpot, Gainsight, Gong, Salesloft, Pendo, etc.) remain aligned and accurately reflect the customer lifecycle
  • Assist in maintaining clear documentation of system configurations, processes, and data definitions
  • Maintain high standards of data hygiene and governance across all GTM systems to ensure accuracy and consistency
  • Monitor data quality and proactively identify gaps, inconsistencies, or process breakdowns
  • Build and maintain reports and dashboards to support teams across the org (Sales, Marketing, CX, Finance, Product)
  • Fulfill recurring and ad hoc reporting requests to support day-to-day business decisions
  • Support forecasting and performance tracking by ensuring underlying data is reliable and structured
  • Partner with Sales, Marketing, and CX teams to support updates and improvements to GTM processes
  • Help enforce consistent use of Salesforce and related tools to ensure clean pipeline and customer data
  • Contribute to process documentation and internal training materials
  • Support system enhancements and tool implementations as needed

Skills

  • 1–2 years of experience in Revenue Operations, Sales Operations, Business Systems, or a related analytical role (SaaS or technology environment preferred)
  • Hands-on experience working within Salesforce (reporting, fields, basic automation, dashboards)
  • Strong comfort working with data, including reporting, data validation, and basic data cleanup
  • A detail-oriented mindset with a strong sense of ownership over data quality and accuracy
  • Ability to manage multiple requests and prioritize effectively in a fast-paced environment
  • Clear communication skills and the ability to work cross-functionally with both technical and non-technical stakeholders
  • A proactive, organized approach with a desire to build and maintain clean, scalable systems
  • Salesforce Admin certification is a plus but not required
  • Familiarity with Salesforce CPQ would be a significant advantage
  • Familiarity with GTM tools such as HubSpot, Gainsight, Gong, Pendo, Salesloft, or similar platforms

Company Overview

  • FacilityOS is a global leader in facility, asset, and visitor management. It was founded in 2013, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://ilobby.com.
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