Treasury Management Sales Associate
U.S. Bank is on a journey to help customers and businesses make better financial decisions while enabling community growth. The Treasury Management Sales Associate will assist in revenue-generating activities and collaborate with teams to implement banking services for corporate customers.
Responsibilities
- Assist customers with implementation documentation to ensure a smooth implementation of new banking services
- Identify opportunities to deepen existing customer relationships by offering solutions to meet identified needs
- Understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries
- Work completed in a neat, efficient and accurate manner
- Plan, organize and prioritize work to meet deadlines
- Foster collaboration with other groups by building credibility and trust
- May accompany TMPC on customer calls
Skills
- Bachelor's degree or equivalent work experience
- One to three years of relevant experience, preferably in banking and/or customer service
- Basic knowledge of treasury management products
- Ability to identify and resolve/escalate problems with minimal guidance
- Strong professional verbal and written communication skills
- Strong customer service skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Existing knowledge of U.S. Bank platforms a plus
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company Overview