[Remote] Junior Account Associate
Note: The job is a remote job and is open to candidates in USA. Iron Mountain is a company focused on providing sustainable solutions in records and information management, and they are seeking a Junior Account Associate to support their Ecommerce team. In this role, you will assist with account health, data tracking, and client communications while contributing to the growth of their digital platform.
Responsibilities
- Manage day-to-day account tasks and client communications. You will serve as a reliable internal point of contact for 3P partners. You will monitor marketplace policy changes and proactively communicate their impact to ensure continuous sector leadership
- Maintain and update digital dashboards tracking website traffic, lead volume, and conversions. You will help identify performance trends and provide data-backed recommendations to help refine our digital strategy
- Support the rollout of promotional calendars and advertising investments. You will play a key role in driving the velocity of innovation by helping execute targeted digital campaigns that align with our sales outcomes
- Stay current on marketplace policy changes and effectively communicate these updates to the relevant teams. You will collaborate closely with leadership to evaluate the efficiency and profitability of various account programs
- Identify and secure new product opportunities including brand and condition approvals. Execute onboarding tasks for new marketplace expansion channels
Skills
- Requires a Bachelor's Degree and a minimum of 1 years of experience in digital marketing, account management, retail or data analysis
- High proficiency in Excel/Google Sheets (you should be comfortable with formulas and data organization)
- Excellent communication skills and proven ability to build strong relationships
- Familiarity with e-commerce ecosystems (Amazon, Shopify, or similar 3P platforms)
- Demonstrated ability to manage multiple 'moving parts' or promotional calendars simultaneously
Benefits
- Competitive compensation and benefits aligned with your experience.
- Paid time off and holidays to support work-life balance.
- Flexible work options where applicable to help you thrive.
- Comprehensive health, wellness, and retirement programs.
- Opportunities for continuous learning and professional growth.
Company Overview