Success Accountability Manager

Benefits:

• Flexible schedule
• Paid time off
• Training & development

  Success Accountability Manager QT Business Solutions  ·  Full-Time, 40 hrs/week  ·  $50,000 – $58,000/year  ·  Hourly, Non-Exempt  ·  Primarily Remote QT Business Solutions helps entrepreneurs get funded, get organized, and build successful businesses. We need a sharp, execution-focused leader to own team performance, client success, and operations accountability — someone who notices what's slipping before anyone else does. This is not a sales role. You win when your team performs, and every client gets to the finish line.  WHAT YOU'LL OWN Client launches | Onboard every new client, assess their full needs, and route them to the right team member Team accountability | Track KPIs across all team members, coach on misses, and report to the founder weeklyClient success | Manage the Client Success Assistant and ensure every client finishes in 6 weeks Deliverable tracking | Verify business plans, financial writing, and QuickBooks setup are completed on time Accounts receivable | Monitor payment milestones and make outbound collection calls when clients fall behind Events & brand | Represent QT at Metro Detroit events and vendor tables — including in place of the Founder YOU'RE A FIT IF YOU ARE ▸   3–5 years in operations, client success, or performance management ▸   Obsessively organized — missed deadlines physically bother you▸   Comfortable having direct accountability conversations ▸   Tech-savvy with dashboards, CRMs, and reporting tools▸   Client-facing, confident, and able to represent a brand at events ▸   Available for Metro Detroit evening events as assigned

Flexible work from home options available.

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