Inside Sales Representative - REMOTE

About Legrand

Legrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide. Legrand has been in the building-transformation business through electrical switches, wires, cables, controls, and shades, and more recently through audio/video, data centers and lighting.

Position Overview

Legrand’s Data Center Power and Control Division is seeking an Inside Sales Representative to support customers and sales managers within an assigned territory. In this collaborative role, you will help customers navigate product options, support order management, and contribute to a positive, solution-oriented experience.

This is a remote role support customer located in the Pacific Time Zone.

What Will You Do

• Build strong, supportive relationships with customers and partners by providing timely, helpful information.
• Maintain accurate customer and order data in Salesforce CRM and SAP ERP.
• Respond to questions about order status, shipping timelines, and product availability while coordinating follow‑through.
• Collaborate with Sales Managers to identify product solutions that align with customer needs and project goals.
• Support account administration activities, including preparing quotes and assisting with customer requests.
• Coordinate with sales, marketing, operations, and product support teams to ensure smooth communication and delivery.
• Participate in training programs to stay current on new products, features, and industry trends.
• Help resolve customer concerns by identifying issues, proposing solutions, and escalating when appropriate.
• Contribute ideas that improve processes, enhance collaboration, or elevate customer experience.
• Travel up to 25% as needed

• Bachelor’s degree or equivalent professional experience.
• 3+ years of experience in inside sales or sales support.
• Experience working standard East Coast business hours.
• Proficiency with Excel and Microsoft Office applications.
• Experience with Salesforce.com (preferred).
• Experience in technology or data center environments (preferred).
• Ability to read and understand technical specification sheets (preferred).

Skills and Competencies

• Ability to analyze information, identify solutions, and collaborate with others to address challenges.
• Strong customer‑service mindset with an emphasis on empathy, responsiveness, and partnership.
• Clear written and verbal communication skills, including active listening and information sharing.
• Team‑oriented approach with a focus on supporting collective goals and maintaining a positive environment.
• Ability to understand market trends and customers’ needs to inform recommendations.
• Comfort with consultative selling, including discovering customer needs and offering tailored solutions.
• Proactive approach to learning, growth, and taking on new responsibilities.
• Strong organizational skills, including planning, prioritization, and coordination across teams.

Why Join Legrand

Legrand North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to an active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization.

Equal Opportunity Employer

Legrand is committed to equal employment opportunities for all employees and applicants. We encourage people of all backgrounds and experiences—including women and underrepresented groups in technical fields—to apply.

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