[Remote] Field Service Engineer
Note: The job is a remote job and is open to candidates in USA. TRUMPF North America is a family-run, high-tech company seeking forward thinkers to join their team. The Field Service Engineer role involves traveling to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, ensuring optimal machine performance and customer satisfaction.
Responsibilities
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
Skills
- Experience in electronics, digital circuits, wiring, mechanics, and hydraulics
- Strong customer service focus
- Technologically savvy with experience in software and file management
- Willingness to travel 100%
Benefits
- Medical
- Vision
- Dental
- 401K plans
- Parental leave
Company Overview
Company H1B Sponsorship