Senior Consultant, Dental Practice

Our Senior Consultants work directly with DSO, DPO and Individual Dental Practices to optimize practice management/revenue cycle performance and implement practice management systems. At ProspHire you’ll use your process and practice management expertise every day to make a difference for our clients and their customers. Senior consultants perform a variety of tasks to assist clients in our dental practice including:

• Establish professional relationships with clients, vendor partners and internal ProspHire stakeholders through project delivery, clear communication and project management
• Develop an in-depth understanding of client operations to define the “as is” and “desired future state” for optimization of current clinic processes and determining dental practice management system requirements
• Perform detailed analysis of client data to develop data migration plans that ensure the accuracy and compliance of migrated data (from legacy system into the client’s new practice management system)
• Serve as a consultative advisor to assigned clients on dental practice operations and practice management systems
• Facilitate cross-functional teams of practice experts in the planning, configuration and implementation of practice management systems
• Configure data structure, workflows, and operational processes
• Develop client Standard Operating Procedures (SOPs) that achieve efficiencies and standardization across multiple practices
• Collaborate with clinical and technical teams to develop tools, processes and reporting methodologies that ensure coding and billing accuracy
• Apply in-depth knowledge of process improvement, system migration, and change management to deliver measurable and sustainable client results
• Manage day-to-day activities for assigned project(s) across all phases of the project lifecycle including initiation, planning, execution, monitoring, control and closure
• Ensure projects are delivered in compliance with ProspHire project plans, statements of work, and methodologies to achieve client success and satisfaction.
• Partner with the PM/PMO to develop and update project plans including all sub-plans, preparing status reports, assisting in deliverable creation/editing, and escalating issues/risks as appropriate to the PM/PMO, Company staff, and/or clients
• Lead project meetings as required to facilitate Team communication
• Provide on-going communication on project status, issues, and risks to client leadership and ProspHire stakeholders
• Perform other related duties as assigned
• Bachelor’s degree in business, healthcare administration, or closely related field
• Five or more years’ experience delivering medium-to-large-scale business solutions in a consulting role or working with a DSO or in a practice management system implementation capacity
• Experience working with dental practice management systems (such as Denticon, Open Dental, Dentrix, Epic Wisdom, etc.) System implementation expertise (including knowledge of Agile and Scrum techniques) preferred
• Demonstrated data manipulation and analysis skills including data migration experience during system implementations
• Demonstrated ability to build and maintain professional client relationships
• Demonstrated experience in organizational change management and process improvement
• Experience utilizing project management methodology and tools to accomplish work objectives
• Ability to create a positive team working environment and foster open communication
• Demonstrated ability to work well with different personalities
• Ability to travel up to 75% of the time based on client need

Additional Requirements:

• U.S. work authorization
• Ability to pass a pre-hire drug test and background check
• Comprehensive medical, vision, and dental benefits (with generous employer contribution)
• 401k with a 4% employer match
• Flexible time off policy and paid holidays
• Paid parental leave
• Invest in your well-being with a $500 annual wellness subsidy
• Experience modern flexible workspaces with many amenities
• Hybrid work arrangements (when not working on client site)
• Enjoy free snacks and beverages

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