Cloud & Virtualization Infrastructure Engineer

As a Cloud & Virtualization Infrastructure Engineer, you will be a key member of our Infrastructure team, responsible for designing, deploying, and maintaining highly-available, scalable, and automated infrastructure. This role combines deep expertise in multi-cloud and virtualization technologies with a strong focus on Site Reliability Engineering (SRE) and DevOps principles. You will drive the automation and scalability of our global infrastructure and serve as a Tier-3 Subject Matter Expert (SME) for complex issues. We are looking for a well-rounded, customer-focused professional who excels at planning, documentation, and meeting deadlines. This role is ideal for a hands-on engineer passionate about Infrastructure as Code (IaC), proficient in cloud-agnostic SaaS deployments, and experienced in both public cloud and on-premise networking environments. Responsibilities: Site Reliability Engineering (SRE) & DevOps

• Drive the adoption and maintenance of Infrastructure as Code (IaC) best practices in a cloud-agnostic fashion across GCP, AWS, and Azure using tools like Terraform and Puppet.
• Implement and manage a robust monitoring and alerting strategy to maintain Service Level Objectives (SLOs) and ensure system availability.
• Develop and maintain the configuration management program for SaaS and corporate environments.
• Program in Ruby, Python, or similar languages to automate complex workflows and eliminate toil.
• Manage CI/CD pipelines, container orchestration, and deployment systems.

Cloud & Virtualization Engineering

• Design, implement, and maintain enterprise virtualization platforms including VMware ESXi, ProxMox, KVM, and Hyper-V.
• Administer and secure core systems like multi-domain Active Directory forests, Identity & Access Management (IAM), SAML, and PKI configurations.
• Design and configure network infrastructure for cloud and on-premise environments, including switches (Cisco, Fortinet, etc.) and physical datacenters.
• Handle server hardening, database management, and hardware-level troubleshooting.

Security & Compliance

• Manage firewalls and implement/maintain compliance frameworks.
• Ensure robust security through proper network configuration and VPN management.

Support & Mentorship

• Serve as the Tier-3 SME for the internal IT service desk, resolving complex enterprise technology issues.
• Conduct root cause analysis and mitigate escalations quickly.

Requirements: Experience & Education

• Education: Bachelor's Degree in a technology-related field or equivalent work experience.
• Professional Experience: Minimum of 3 years in Network or Systems Administration.
• Certifications: Any relevant System or Network Administration certifications (e.g., CCNA, AWS/Azure/GCP, Linux+).

Technical Proficiencies

• OS Expertise: Advanced administration of Linux, Windows, and/or Mac OSX.
• Cloud/Tools: Hands-on experience with Puppet, Terraform, Chef, or Ansible.
• Networking: Proficiency in switch management via CLI and isolating complex network problems.
• Communication: Excellent written and verbal communication skills with the ability to document technical processes clearly.

Core Competencies

• A strong eagerness to learn and master new skills in a rapidly evolving environment.
• The ability to triage and resolve technology issues independently.

Why Exterro?

• Impact: Play a key role in a company at the forefront of data risk management, helping businesses safeguard their data in an increasingly complex digital world.
• Growth Opportunity: Join a rapidly growing organization where you can shape and influence revenue operations and product pricing strategy.
• Culture: Work in an innovative, inclusive, and collaborative environment, where your contributions are valued, and your professional development is supported.

Exterro participates in E-Verify and is a drug-free workplace. All employment offers are contingent upon the successful passing of a background check. We believe in the importance of pay transparency and strive to create a fair and equitable workplace for all employees. As a remote first organization, our compensation reflects the cost of labor across several US geographic markets. The salary range for this remote position is $107,000-$136,000 per year, based on skills, experience and qualifications. The actual offer will be based on the individual candidate. Exterro is a total compensation company, and this role may be eligible for variable pay, equity, bonus and/or other forms of compensation as part of the package. In addition, we offer a comprehensive benefits package that includes health insurance, retirement plans, flexible paid time off and more. Candidates are encouraged to discuss their salary expectations during the interview process. We are committed to ensuring that compensation aligns with market standards and is commensurate with the responsibilities of the role. All employees are responsible for understanding and adhering to the organization's security and privacy policies, procedures, and standards. As part of your role, you are expected to protect the confidentiality, integrity, and availability of information and systems within your scope of responsibility. Additionally, you are required to participate in mandatory security and privacy training and ensure that best practices are applied in all work activities. Apply tot his job Apply To this Job