Experienced Data Entry Clerk and IT Help Desk Specialist – Remote Opportunity with arenaflex
Job Type:
Contract
Category:
Help Desk
Req #:
HSW-665076
Pay Rate:
$15-$23 (hourly estimate)
Location:
Irvine, California
ZIP/Postal Code:
92618
Job Description:
Unlock a Rewarding Career with arenaflex
At arenaflex, we're passionate about delivering exceptional services to our clients, and we're seeking a highly skilled Data Entry Clerk and IT Help Desk Specialist to join our team. As a remote worker, you'll have the flexibility to work from the comfort of your own home, while contributing to the success of our healthcare clients in Orange County, CA.
About arenaflex
arenaflex is a leading provider of innovative solutions to the healthcare industry. Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. With a strong commitment to excellence, we're constantly seeking talented individuals to join our team and help us achieve our goals.
Job Summary
We're looking for a detail-oriented and customer-focused Data Entry Clerk and IT Help Desk Specialist to join our team. As a remote worker, you'll be responsible for account creation, claims online portal registration, and processing claims online portal tickets using ServiceNow and CyberArk. With a minimum of 10 tickets per day, you'll have the opportunity to work on a variety of tasks and develop your skills in a fast-paced environment.
Key Responsibilities:
* Account creation using ServiceNow and CyberArk
- Claims online portal registration
- Processing claims online portal tickets
- Helping backlog and processing new tickets that come through
- Providing exceptional customer service to clients
- Working collaboratively with the team to achieve goals and objectives
Essential Qualifications:
* 2+ years of Account Creation experience
- 2+ years of Customer Service and IT Help Desk experience
- Healthcare Experience
- Ability to learn quickly
- Detail Oriented
- High school diploma
Nice to Have Qualifications:
* ServiceNow / CyberArk experience
- Strong understanding of healthcare industry and regulations
Skills and Competencies:
* Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in ServiceNow and CyberArk
- Ability to learn quickly and adapt to new technologies and processes
Career Growth Opportunities and Learning Benefits:
* Opportunities for professional growth and development
- Access to training and development programs
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
Work Environment and Company Culture:
* Remote work opportunity with flexibility to work from home
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
- Opportunities for professional growth and development
Compensation, Perks, and Benefits:
* Competitive hourly rate of $15-$23
- Benefit packages starting on the 31st day of employment, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching
- Paid sick leave and/or other paid time off as provided by applicable law
How to Apply:
If you're a motivated and detail-oriented individual with a passion for delivering exceptional services, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Apply Now:
[Insert link to application portal] We look forward to hearing from you and exploring how you can contribute to the success of arenaflex! Apply for this job