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Service Technician

Work from home Full-time role Hiring

Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Service Technician role involves performing technical tasks for customer equipment, providing user support, and coordinating service operations while adhering to defined processes and regulations.

Responsibilities

  • Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
  • Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
  • Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
  • Supports in generating sales leads for pre-defined service offers and contributes to planning activities
  • Adheres to defined processes and applicable regulations

Skills

  • Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely
  • Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues
  • Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment
  • Supports in generating sales leads for pre-defined service offers and contributes to planning activities
  • Adheres to defined processes and applicable regulations
  • A successful candidate must be able to work with controlled technology in accordance with US export control law

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance
  • Paid parking/public transportation
  • Paid time off
  • Paid sick and safe time

Company Overview

  • Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens. It was founded in 1847, and is headquartered in Malvern, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is https://www.siemens-healthineers.com.
  • Company H1B Sponsorship

  • Siemens Healthineers has a track record of offering H1B sponsorships, with 104 in 2025, 70 in 2024, 64 in 2023, 89 in 2022, 50 in 2021, 86 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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