Project Coordinator, Commercial Onboarding (Hybrid)
Hyatt Hotels Corporation is seeking a detail-oriented and collaborative Project Coordinator to join their Global Commercial Onboarding team. In this role, you will support global and regional leaders across various Commercial Services, ensuring the success of hotel onboarding processes and contributing to Hyatt's growth as a leading hospitality company.
Responsibilities
- Maintain and update onboarding trackers, dashboards, templates, and workflows within project management tools (e.g., Smartsheet, SharePoint)
- Support the configuration, testing, and optimization of onboarding-related tools and platforms
- Maintain and continuously improve onboarding playbooks, SOPs, process maps, and quick-reference guides
- Help standardize onboarding operations across regions through documentation alignment and process harmonization
- Track onboarding program timelines, task assignments, and status updates to support onboarding leads
- Assist with scheduling, meeting coordination, and follow-ups for onboarding-related sessions and workshops
- Support onboarding colleagues with ad hoc reporting, data entry, and document management
- Manage shared mailboxes, intake forms, or internal request channels related to onboarding
Skills
- Associate's or Bachelor's degree in Business, Hospitality, Project Management, or related field
- 1–2 years of experience in an administrative, systems, or operations support role (hospitality industry experience a plus)
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Experience with collaborative and project management tools (e.g., Smartsheet, Monday.com, Asana, Microsoft Teams, SharePoint)
- Detail-oriented with strong organizational and multitasking abilities
- Familiarity with hotel systems (CRS, PMS, CRM, RMS, Digital tools)
- Exposure to hotel pre-opening or onboarding processes
- Experience supporting cross-functional or global teams
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
Company Overview
Company H1B Sponsorship