Research Resources & Access Coordinator
Morgan, Lewis & Bockius LLP is one of the world’s leading global law firms, and they are seeking to hire a Research Resources & Access Coordinator. The Coordinator will support the Research Resources team with digital resources, including password management, cost recovery, and troubleshooting for Research Services staff across all offices.
Responsibilities
- Fulfills requests for database passwords in accordance with licensing restrictions and access methods
- Maintains accurate user lists associated with digital database and newsletter subscriptions using the Firm’s resource management systems
- Performs necessary system updates and credentialing related to legal and professional staff arrival and departure workflows
- Works with the Resources & Access and Acquisitions teams to maintain documentation and protocols for workflows
- Assists the Access Analyst with troubleshooting and testing of digital resources and systems
- Assists with tasks related to cost recovery, budgeting, and expense tracking
- Support of the Resource Acquisition, Access, and Systems Analysts, managers, and directors in all tasks related to the utilization of print and digital research resources
- Perform other related duties as assigned
Skills
- A Bachelor's degree is required
- Strong interpersonal, written and oral communication skills
- Knowledge of IP authentication and other basic networking protocols
- Ability to manage multiple priorities and deadlines with high quality eye for detail
- Strong service orientation and ability to work independently and as part of a team
- Experience with online resource and/or information systems, or in a library setting is preferred
- Microsoft Office, particularly Excel, OneNote, Teams and Outlook; Sharepoint is a plus
- Experience working with Integrated Library Systems including OPACs, and with Resource Management applications and familiarity with the Innovative Interfaces platform and/or TRG Quest is plus
Benefits
- 401(k) eligibility
- Various paid time off benefits, such as vacation, sick time, and parental leave
Company Overview
Company H1B Sponsorship