Associate Director, Congress Planning & Execution - US Remote
About the position The Associate Director, Congress Planning & Execution leads Amgen's Therapeutic Area (TA) Congress Planning function within the centralized Amgen Congress Team (ACT). This leader is responsible for managing a team of Senior Managers and Project Managers in the strategic planning, delivery, and post-congress performance evaluation of Tier 1 and high-priority Tier 2 congresses globally. Operating at the intersection of science, strategy, and execution, this role ensures cross-functional alignment with Medical, Marketing, Compliance, and external partners to deliver consistent, impactful, and compliant congress experiences. The role is critical to advancing Amgen's mission of scientific leadership and meaningful HCP engagement across global markets.
Responsibilities
- Lead, coach, and develop a high-performing team of congress planners across multiple therapeutic areas.
- Foster a culture of accountability, collaboration, and continuous improvement aligned to the ACT competency model.
- Partner with the Senior Director and peer Associate Directors to align strategic and operational deliverables across the ACT function.
- Oversee the annual TA congress planning process, including calendar development, budget alignment, and resource allocation.
- Ensure consistent use of ACT tools and processes including Congress Briefs, Alignment Call Decks, Playbooks, KPI dashboards, and Post-Congress Debriefs.
- Serve as an escalation point for cross-functional partners and vendors for issue resolution, alignment, and performance feedback.
- Drive flawless execution of congress activities, ensuring risk mitigation, regulatory compliance, and alignment to HCP engagement goals.
- Govern integration of planning milestones, vendor deliverables, and on-site execution requirements across functions.
- Support measurement and reporting of congress success using ACT metrics.
- Guide financial planning for congress activities across TAs, ensuring accurate allocation, reconciliation, and tracking.
- Provide oversight and final approval for congress SOWs, POs, and vendor spend.
Requirements
- Doctorate degree and 3 years of experience in congress/event planning, strategic operations, or cross-functional program management in the pharmaceutical, biotech, or healthcare industries.
- Master's degree and 5 years of experience in congress/event planning, strategic operations, or cross-functional program management in the pharmaceutical, biotech, or healthcare industries.
- Bachelor's degree and 7 years of experience in congress/event planning, strategic operations, or cross-functional program management in the pharmaceutical, biotech, or healthcare industries.
- Associate's degree and 12 years of experience in congress/event planning, strategic operations, or cross-functional program management in the pharmaceutical, biotech, or healthcare industries.
- High school diploma / GED and 14 years of experience in congress/event planning, strategic operations, or cross-functional program management in the pharmaceutical, biotech, or healthcare industries.
Nice-to-haves
- Advanced degree (MBA, MS, CMP, CEM, or PMP certification).
- Experience with large-scale, global congress planning across multiple TAs.
- Deep knowledge of HCP engagement regulations (PhRMA, EFPIA) and compliance processes (CAF, C3, Veeva).
- Familiarity with Amgen therapeutic areas and enterprise tools (Smartsheet, SharePoint, Salesforce).
Benefits
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
- Group medical, dental and vision coverage.
- Life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans.
- Flexible work models, including remote and hybrid work arrangements.
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