Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at blithequark
Are you a skilled Pharmacy Technician with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as a Part-Time Pharmacy Technician and Customer Service Representative. In this role, you will have the opportunity to work remotely, enjoy a flexible schedule, and contribute to the success of our organization.
About blithequark
blithequark is a leading provider of innovative solutions in the healthcare industry. Our mission is to empower patients, healthcare professionals, and organizations to achieve better health outcomes through cutting-edge technology, exceptional customer service, and a deep understanding of the complexities of the healthcare system. We are committed to fostering a culture of inclusivity, diversity, and collaboration, where every team member feels valued, supported, and empowered to make a meaningful impact.
Job Summary
As a Part-Time Pharmacy Technician and Customer Service Representative at blithequark, you will play a critical role in ensuring the seamless execution of our pharmacy operations. You will be responsible for providing exceptional customer service, resolving client complaints and inquiries, and performing various administrative tasks. If you are a detail-oriented, organized, and customer-focused individual with a passion for pharmacy and customer service, we encourage you to apply for this exciting opportunity.
Responsibilities
* Perform duties assigned by the Data Entry Manager, including but not limited to: + Answering phones and responding to orders, re-orders, and general customer inquiries + Handling and resolving client complaints and inquiries in a timely manner + Triage incoming faxes by facility/department and in accordance with cutoff times + Clarifying orders as needed
- Provide exceptional customer service to clients, responding to their needs and concerns in a professional and courteous manner
- Collaborate with the Data Entry Manager and other team members to ensure seamless execution of pharmacy operations
- Maintain accurate and up-to-date records, including but not limited to:
+ Client information + Order history + Communication logs
Requirements
* Active NJ Board of Pharmacy, Pharmacy Technician License
- Previous experience in pharmacy, with a minimum of 1-2 years of experience preferred
- LTC pharmacy experience a plus
- Knowledge of brand name and generic medications
- Strong attention to detail and organizational skills
- Moderate to advanced computer skills required, including but not limited to:
+ Microsoft Office Suite + Pharmacy management software
- Great telephone etiquette a must
- Frameworks/ECM knowledge a plus
- High school diploma or equivalent
Preferred Qualifications
* Experience working in a remote or virtual environment
- Familiarity with cloud-based software and tools
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
What We Offer
* Competitive salary and benefit package
- Flexible scheduling and remote work opportunities
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive training and support
Work Environment and Culture
At blithequark, we value diversity, inclusivity, and collaboration. Our team is comprised of talented individuals from diverse backgrounds and industries, united by a shared passion for delivering exceptional customer service and making a meaningful impact in the healthcare industry. We foster a culture of open communication, transparency, and respect, where every team member feels valued, supported, and empowered to contribute their best work.
Compensation and Benefits
We offer a competitive salary and benefit package, including but not limited to:
- Competitive hourly rate
- Comprehensive health insurance
- 401(k) retirement plan
- Paid time off and holidays
- Professional development opportunities
How to Apply
If you are a motivated and customer-focused individual with a passion for pharmacy and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, qualifications, and why you would be a great fit for this role. We look forward to reviewing your application and discussing the possibilities with you! Apply Now Apply for this job