Experienced Customer Service Sales Representative – Fully Remote Opportunity for Career Growth and Development with blithequark

Introduction to blithequark and the Industry

At blithequark, we are revolutionizing the way customer service and sales are delivered, and we're looking for talented individuals to join our team as a Customer Service Sales Representative. As a leader in the industry, blithequark is committed to providing exceptional service to our clients and their customers. Our team is dedicated to building strong relationships, resolving issues, and driving sales growth. If you're passionate about delivering outstanding customer experiences and are looking for a challenging and rewarding role, we want to hear from you.

Job Overview

As a Customer Service Sales Representative at blithequark, you will have the opportunity to work from the comfort and convenience of your own home, contacting existing customers on behalf of blithequark to upgrade or resubscribe their services. You will utilize state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives. This is a fantastic opportunity to fast-track your career while enjoying the flexibility and autonomy of working remotely.

Key Responsibilities

• Contact existing customers on behalf of blithequark to upgrade or resubscribe their services
• Utilize state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives
• Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
• Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
• Adhere to operational processes, PCI compliance, client standards, and program standards

Requirements and Qualifications

To be successful in this role, you will need to possess excellent communication skills, both oral and written, as well as professional vocabulary and assertive, quick thinking. You should have sales, call center, upselling, retail sales, or customer service experience, although prior work-from-home call center experience is a plus. You will need to have a private and secure workspace at home, free from background noise or distractions, and be able to provide your own computer or laptop and internet connection.

Essential Qualifications

• Must be a resident of the state where you are applying
• Private and secure workspace at home free from background noise or distractions
• Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
• Professional vocabulary
• Excellent communication skills both oral and written
• Assertive, quick thinking
• Excellent schedule adherence and attendance

Preferred Qualifications

• Prior work-from-home call center experience
• Good computer skills

Technical Requirements

To perform this role, you will need to have the following technical requirements:

• Computer or Laptop
• Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
• Windows 10 Desktop or laptop current on all security updates
• High-quality noise-canceling wired USB headset
• Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
• Webcam
• Free space – 5 GB
• Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
• RAM Required – 8 GB
• Anti-Virus – Full versions of Windows Defender or Essentials

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Service Sales Representative, you will have access to 100% paid virtual training, as well as opportunities for advancement in virtual leadership, training, quality, and workforce management roles. You will also have the chance to develop your skills and knowledge in a dynamic and supportive environment.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and inclusive company culture. We believe in fostering a work environment that is supportive, collaborative, and fun. As a remote employee, you will be part of a virtual team that is passionate about delivering exceptional customer experiences. We offer a range of benefits, including competitive hourly wages, commission potential, and a monthly stipend for internet services and other utilities.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Competitive hourly wages and up to an additional $350 bi-weekly in commission potential
• Two base hourly pay raises during the first year of employment
• 100% Paid Virtual Training
• 401k Plan
• Medical, Dental, and Vision Insurance after only 90 days for Full Time
• Free Satellite Radio service perks
• $22 monthly internet stipend for those who qualify

Conclusion

If you're looking for a challenging and rewarding role that offers the flexibility and autonomy of working remotely, we encourage you to apply for the Customer Service Sales Representative position at blithequark. With our commitment to growth and development, positive company culture, and competitive compensation package, we believe that this is an opportunity not to be missed. Apply now to join our team and take the first step towards a successful and fulfilling career with blithequark.