Job Title: Experienced Customer Service Specialist – Government and Corporate Affairs at blithequark
Join the blithequark Family and Embark on a Journey of Growth and Exploration
Are you ready to explore a world of possibilities, both at work and during your time off? Join the blithequark family, and you'll travel the world, grow your expertise, and become the best version of yourself. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why You'll Love This Job
As a valued member of the Corporate Affairs Team within the Government Affairs Division at blithequark, you'll have the opportunity to make a real impact on our customers' experiences. Here are just a few reasons why you'll love this job:
- Promote and Sell Air Travel: Share your passion for travel with customers and promote the benefits of flying with blithequark.
- Prepare Itineraries and Resolve Customer Issues: Use your problem-solving skills to prepare itineraries, compute fares, issue refunds, and resolve customer complaints in a mutually beneficial manner.
- Communicate with Customers: Build strong relationships with customers over the phone, researching passenger complaints, advising of cancelled or delayed flights, and communicating new rules, policies, and procedures that affect them.
- Be Part of a Dynamic Team: Join a team of dedicated professionals who are passionate about delivering exceptional customer service and making a difference in the lives of our customers.
All You'll Need for Success
To succeed in this role, you'll need:
- Minimum Qualifications:
+ A Bachelor's degree in a relevant field or equivalent experience/training
- Preferred Qualifications:
+ A degree in a field such as Business Administration, Communications, or a related field + Previous experience in customer service, sales, or a related field
- Essential Skills:
+ Excellent leadership, organizational, and customer contact skills + Knowledge of Native SABRE + Ability to be resourceful and creative at immediate problem resolution + Ability to demonstrate high levels of initiative, exercise good judgment, and be dependable
- Licenses and Certifications:
+ Satisfactory attendance required
What You'll Get
As a valued member of the blithequark team, you'll enjoy a range of benefits and perks that will enhance your work-life balance and help you grow both personally and professionally. Here are just a few of the benefits you can expect:
- Travel Perks: Explore the world with your family and friends on more than 6,800 daily flights across our global network.
- Health Benefits: Enjoy comprehensive health, dental, prescription, and vision benefits from day one, plus virtual doctor visits, flexible spending accounts, and more.
- Wellness Programs: Take advantage of our wellness programs, which provide you with the tools, resources, and support you need to be the best version of yourself.
- 401(k) Program: Available upon hire, with employer contributions to your 401(k) program available after one year.
Join a Culture of Inclusion and Diversity
At blithequark, we believe that our diversity is our strength. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment that meets and exceeds the needs of our diverse world.
Are You Ready to Join the blithequark Family?
If you're passionate about delivering exceptional customer service, making a difference in the lives of our customers, and growing both personally and professionally, we want to hear from you! Apply now to join the blithequark family and embark on a journey of growth and exploration. Apply Job! Apply for this job