Technical Account Manager

Now Hiring: Technical Account Manager – Processed Food Sector Location: East Anglia, postcodes including PE, CB, NR Industry: Processed Food | Hygiene & Chemical Solutions | Technical Sales

At Diversey – A Solenis Company, we are committed to delivering cutting-edge hygiene, infection prevention, and cleaning solutions that protect and care for people and the planet.

We are looking for a proactive and technically experienced Technical Account Manager to manage key customer accounts in the Processed Food sector. This is a field-based role focused on delivering technical service, maintaining strong client relationships, and optimising performance to meet or exceed revenue and profit targets.

Key Responsibilities

• Manage assigned accounts, ensuring service delivery, revenue retention, and profitability.
• Provide technical support and hands-on service, including:

o Training customer staff on safe chemical handling

o Supporting hygiene schedule development

o Optimising chemical application systems and processes

• Design, negotiate, and manage commercial offers and contracts
• Apply a value-based selling approach to build and retain long-term customer relationships
• Use CRM tools to maintain territory plans and customer reporting
• Support growth through gap analysis, cross-selling, and service optimisation
• Identify and develop new business opportunities aligned with objectives
• Participate in SMART goal setting and continuous improvement initiatives

What You’ll Bring:

• Previous experience in a similar technical or commercial role within the Processed Food sector
• Ideally a degree in Food Science, Microbiology, Chemistry, or a related discipline
• Internal Auditor qualification (BRC or equivalent) preferred
• At least 2 years’ experience in food manufacturing or processing
• Technical knowledge of OPC, CIP systems, chemical applications, and hygiene practices
• Strong understanding of value selling and operational optimisation

Why Join Us? This is a key role for someone who enjoys building customer relationships, solving technical challenges, and making a measurable impact in the food production environment. You’ll join a company that values expertise, innovation, and long-term partnerships.

At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person.

We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable.

Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.

We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.

We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.

Diversey - Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.

Originally posted on Himalayas