(Work From Home) Remote Technical Support Jobs – Full Time / Part Time – Indeed Jobs US

UPS is hiring for Remote Technical Support positions in Minneapolis, MN, offering both full-time and part-time work-from-home opportunities. As a Remote Technical Support professional, you will provide essential technical assistance to UPS customers by troubleshooting and resolving technical issues with UPS services and products.

This is a fantastic chance to work from home and utilize your customer service and technical troubleshooting skills in a dynamic role.

Key Responsibilities

• Provide remote technical support via phone, email, or chat.

• Troubleshoot technical issues related to UPS services and products.

• Assist customers in navigating UPS systems and solving software or technical problems.

• Accurately document customer interactions and technical resolutions.

• Collaborate with other teams to resolve more complex technical issues.

Job Requirements

• Strong communication and customer service skills.

• Basic technical troubleshooting and problem-solving abilities.

• High school diploma or equivalent.

• Access to a reliable internet connection and a computer.

• Availability to work full-time or part-time.

• U.S. residents are eligible to apply (Minneapolis, MN applicants preferred).

Benefits

• 100% remote work-from-home.

• Flexible full-time and part-time schedules.

• Weekly pay through direct deposit.

• Paid training and ongoing career development opportunities.

• Opportunities for career growth within UPS.

How to Apply: To apply, visit the UPS careers page and submit your application. You will complete a brief technical skills test to assess your ability to handle the job's requirements.

Start your Remote Technical Support career today with UPS in Minneapolis, MN, and enjoy the flexibility of working from home!