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Contact Center Customer Service Inbound/Outbound – Amazon Store

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Let Kelly Services find your dream job! Kelly Services is seeking an experienced Warehouse Office Clerk/Fulfillment Planner in Romeoville, IL. Must have experience with dispatching drivers in a warehouse, Bills of Lading, and have excellent MS Excel skills. Selected candidates MUST have strong experience in dispatch, working with truck drivers, and handling Bills of Lading, LTL and Courier Shipments. This is a contract to hire opportunity, meaning you will get hired directly after 3-4 months, depending on your performance and attendance. Interested candidates can reply to this ad, or send their updated resume to: [email protected] Can also call Geritha at 815-267-0395 Available Shifts And Pay Mon-Fri, 5am-1:30pm, paying $19/hr. Mon-Fri, 2pm-10:30pm, paying $20.43/hr. Mon-Fri, 10pm-5:30am, paying $20.43/hr. Wed-Sun, 8am-430pm, paying $19.76/hr. Job Summary

  • The successful candidate will become a vital part of a professional distribution team and effectively assist in continually meeting the changing demands of our industry and our customers.
  • Will be responsible for assisting in the operation of a fast-paced, high volume distribution center, assisting with the flatbed pipe, TL, LTL, and courier shipments.
  • Will work in collaboration with other departments.
Responsibilities
  • Use our operating system-based software to manage the incoming and outgoing orders and transfers.
  • Assign (dispatch) the daily workload for the DC employees according to the existing service and quality standards defined by IPEX.
  • Complete all associated shipping and customs documents for truckload & courier shipments, ensuring timely shipping.
  • Operate within a high-paced environment and professional atmosphere, which requires constant adjustment of priorities and workloads.
  • Provide instructions to drivers.
  • Once cross-trained, fill in as the LTL or Flatbed shipper in their absence.
  • Work in collaboration with the Customer Service & Logistics teams to ensure customer needs are met and issues with orders/transfers are addressed in a timely basis.
  • Work directly with drivers & customers and represent the company with integrity.
  • Assist in customer complaint investigations and processes.
  • Evenly distribute workloads through dispatch process to maintain a positive level of picker activity.
  • Organize and file all paperwork daily to ensure ease of access.
  • Will be responsible for completing select monthly reports.
What are the perks?
  • Job stability
  • Working for a company that values its employees, provides training, support, and tools to continuously grow skill set, ability, and success
  • Lots of room to grow
What are the benefits as an employee with Kelly?
  • https://www.mykelly.us/us-mykelly/perks/
Interested candidates can reply to this ad, or send their updated resume to: [email protected] Can also call Geritha @ 815-267-0395 #P1 #CB As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. apply to this job

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